+

We make mobility individualusableflexibleshareable

For mobility managersfleet managerstomorrow's mobility

Always one step ahead
in clever mobility thinking

Different demands. One solution: MobiSys

Software that works better, both for you and your customers. Whatever your business plans, we’ll support you with a perfect solution for your carsharing operation or fleet.

MobiSys is a user-friendly cloud solution for carsharing providers or fleet management operators, looking for a lean, efficient approach to complex business processes.

MobiSys will optimize your mobility management in a clear, efficient way.

Data Security
Data
Security
Data Security
Scalable Fleet Size
Scalable
Fleet Size
Scalable Fleet Size
Customer Happiness
Customer
Happiness
Customer Happiness
Business Intelligence
Business
Intelligence
Business Intelligence
Choose Preferred Hardware
Choose Preferred
Hardware
Choose Preferred Hardware
Report on TCO
Report
on TCO
Report on TCO
Task Assignment
Task
Assignment
Task Assignment
Corporate Carsharing
Corporate
Carsharing
Corporate Carsharing
Damage Management
Damage
Management
Damage Management
Auditable Documentation
Auditable
Documentation
Auditable Documentation
Match Demand with Supply
Match Demand
with Supply
Match Demand with Supply
Earn Money
Earn
Money
Earn Money
I am in the process of defining all the different business rules for my future carsharing operation and I am looking for a solution that can support me in all possible and impossible operational tasks. How can MobiSys help me?

MobiSys covers the entire list of tasks you have to fulfill as a carsharing operator. Fleet management, call centre, damages, invoices, customer service, field service, contracts, marketing, you name it, it is all included. The systems' workflows that keep the operation going are the result of many years of experience with one of the most successful carsharing operators Mobility car sharing Switzerland and various others globally.

What if I am not sure if I need all those tasks and if I don’t understand how to set this up? MobiSys cannot advise me, it’s a software after all!?

That is correct, but we can! As a “sister” of Mobility car sharing Switzerland, Mobility Systems + Services has made in depth and up-close experience with a carsharing operator’s business and looks at a carsharing operator’s success from the technological, the financial and the usability perspective. Intense workshops, trainings and guidance is the service you get along with MobiSys.

I would like to offer station-based carsharing and free floating later on, can MobiSys support this?

MobiSys supports both the station-based and the free-floating model. However, you will have to have two different system setups as both models require very different business rules to be defined in MobiSys. At the same time, you will want to target different customers and assign different vehicles to the different models.

Is it possible for the carsharing user to register a repeating reservation?

Yes, repeating reservations are possible by using a reservation template or making a serial reservation.

What features does your app support?

Your carsharing customer can handle all reservations – activate, edit, change, cancel, end a trip in advance - from the app. A call button provides direct access to your call centre and a feedback button offers the possibility to give direct feedback and improve the customer satisfaction. A map is included in the app showing all stations and of course the app can also connect to your calendar.

What if the customer doesn't know where the next station is located?

By shaking the smartphone, the app will show vehicles available at the nearest stations. Once an user knows his way around, he may select a favorite station and the app will choose from the favorite station unless it is too far away, then the nearest station will be suggested.

Can the user manage his profile independently?

The user can login on the customer portal and administer his invoices, his payment methods, his bookings, booking templates and history of his bookings. Really, its not just the usage of the car but also the administration that is happening almost always without any interference of any call center. Only for personal help, a call center is always just one click away.

Where can a carsharing user see his invoices?

A carsharing user can find his payment history behind his login on the customer portal. On top of that, MobiSys sends the invoices by email or post. This is a scheduled automatic process.

How does MobiSys handle different prices for different contracts or subscriptions?

Pricing is a part that really helps a carsharing operator to steer the usage of the fleet. MobiSys offers a high degree of flexibility in that area. It is possible to charge the usage of a vehicle per varius counting units. You can price any specific time of the day or the week differently and give specific user groups a different price then others.

My fleet consists of different type of vehicles with a different TCO.

MobiSys can administer different vehicle categories with different prices. You will upload the manufacturer documentation and thus ensure your call center will assist your users with the utmost competence.

Is it possible that one person has different type of contracts, for instance one for business and one for leisure?

Yes, of course. The business that this person is related to will have a contract that for instance includes all its personnel. At the same time, the carsharing user may have a private contract for its leisure time.

Is it possible to have a specific group of carsharing users use their “own” cars? Can those reserve the cars at a different rate?

Yes, you can create closed user groups in MobiSys and only show their vehicles to them and nobody else. They can have a user group-specific pricing.

What happens when all vehicles have been reserved at the chosen station and time?

MobiSys will look at the nearby stations and suggest an alternative vehicle elsewhere or an alternative time for the reservation at the preferred station.

Can MobiSys remind me when the vehicle needs a service?

MobiSys takes care of the entire lifecycle of the rental object. The workflow that drives MobiSys's activity management, will for instance remind you of service data and content, maintenance needs or expiry date of a guarantee.

I want to keep track of all damages.

The entire history of all repairs, services or damages is kept in MobiSys. You are able to monitor the TCO down to a highly detailed level. MobiSys allows you to upload pictures of a damage. You will be able to track every damage, the repair status and keep an overview trough the history tab.

I want to keep track of the car.

In case you have an On Board Unit installed in the vehicle, you can monitor the milage or kilometers driven in total or per reservation and you can see the up-to-date petrol level or when a patrol card has been used for the last time - if the On Board Unit carries a petrol card. For legal reasons, it may not be permitted to track the car during the reservation without a good reason (e.g. suspition or fraud).

How can I control the usage data and what kind of reports can I pull from MobiSys?

Basically all information the system contains can be used for reporting. A business intelligence tool creates a data cube and pulls information from MobiSys, separated by focus teams. All data elements work on the same basis which results in a high degree of comparability over all focus teams.

How often may I invoice my carsharing user when I am supported by MobiSys?

The invoicing frequency may be chosen freely and it may also be a simple automatic process.

What type of invoicing is possible when I use MobiSys?

Any type of invoicing is possible: credit card, direct debit, pay on invoice. However, this is highly depending on your payment service provider and your accounting system.

Does MobiSys handle all my accounting?

No, the accounting is handled by your standard accounting system. MobiSys delivers all information needed to invoice your carsharing users. The exchange of information regarding both accounts payable and accounts receivables is secured by an application portal interface.

Step by step:
Your road map to successful mobility services

Our milestone technology method integrates you right from very beginning, ensuring a target-oriented process from day one. The road map serves as framework to set up operation, software process and infrastructure needed.

Prequalification
  • Business model
  • NDA
  • 1st assessment: business case
Decision
  • Standard solution price range
  • Presentation to management
  • 2nd assessment: feasibility
  • LOI
Requirements
  • Requirements workshop
  • Define scope of implementation proposal
  • Offer project principles (pre-contract)
  • 3rd assessment: proposal review
Proposal
  • Negotiation of proposal
  • Negotiation of project principles
  • 4rd assessment: conditions review
Assessment
  • Signature & PO
  • Kick-off development
  • Project team set-up incl. SteCo
  • Definition of timeline
Contract
  • Development of final project contract
  • Negotiation of final project contract
  • Signature of final contract
  • 5th assessment: contract approval review
Customisation
  • Customisation and system set-up
  • Testing
  • Environment set-up
  • Pilot group definition
Implementation
  • Delivery of OBU's
  • Installation OBU's pilot group
  • Training
  • Start pilot
  • 6th assessment: pilot review

Some of our References

Shareconomy

Car ownership is loosing its status. Mobility is being offered by various carsharing services which clients connect to via smartphone apps.

Real people. Real partnership.

We’re passionate about growth, and sharing our success. We believe in clever business ideas and want to help you put them into action.

To make this happen, we never stop improving our products. We use agile development methods with regular release milestones.

We work in close collaboration with our technical partners and always make sure that the user story is at the heart of the product.

Over 25 years of know-how, experience and business success.

Based in Switzerland, we are driven by our commitment to quality and efficiency. And having been in the business for over 25 years, we have an established track record in providing know-how to the carsharing and fleet management business.

We’re already the technology provider for Mobility Car Sharing, the market leading carsharing service in Switzerland. Now we want to help and support you in the success of your business.

Wherever growth takes you, we’re in the passenger seat.

13. Mai 1987

13th May, 1987: 8 individuals established „ATG“, „AutoTeilet Genossenschaft“(AutoTeilet Cooperative) and share one car.

Those years marked the start of public discussions around environmental problems. In the heart of Switzerland, 8 individuals needed a car, but did not really want to invest in a car each. They decided to buy one car for all of them: a red Opel Kadett Hatchback: the establishment of the ATG AutoTeilet Cooperative. The source of that name is the Swiss tradition of cheese sharing when eating a Swiss cheese fondue: „Chästeilet“(cheese sharing). This should be associated with their demotic, collective and democratic idea.

Source: "CarSharing in der Schweiz", Werner Hadorn

1987

For similar reasons, but completely independent from ATG, the „ShareCom Cooperative“ was established in Zürich only a few days later: 17 individuals started to share one car.

Over the years, first cooperations between ATG and ShareCom happened. This allowed for instance a cross use of services offered and technical innovations simplified the reservation process.

Source: "CarSharing in der Schweiz", Werner Hadorn, Picture: Adrian Streun

 

 

1997

Consolidation of ATG and ShareCom: The new cooperative was called Mobility CarSharing.

10 years after that modest start, 17'400 customers shared 760 cars in a station-based model.

Source: "CarSharing in der Schweiz", Werner Hadorn

1999

For the first time, MobiSoft, the software and technical platform Mobility applies, is used by a different Carsharing operator.

The organization DenzelDrive uses MobiSoft for their nationwide Carsharing operation in Austria. For the first time, a reservation via the internet is possible.

2001

Establishment of the subsidiary Mobility Support Corporation.

Through the Mobility Support Corporation the Mobility know-how and the MobiSoft technology became accessible to interested parties on the international market.

2005

Catalunya Carsharing (later Zipcar Carsharing S.A.U. ("Avancar")) in Barcelona invests in MobiSoft and successfully establishes a local Carsharing operation.

2008

Mobility Carsharing manages 2'200 cars in various categories, shared among 80'000 people.

Source: "CarSharing in der Schweiz", Werner Hadorn

2010

The first Mobility iPhone App goes life. The same year, the new datacentre in Zurich with a redundant system in Lucerne is put into operation.

2011

MobiSoft is replaced by MobiSys.

MobiSys replaces the previous software platform. The SaaS solution MobiSys is the central application for the management and administration of fleet and operational data. Highly sophisticated automated workflows and interfaces to external applications cover the management of entire business processes.

2012

Mobility in Switzerland has more than 1'380 stations and 2'650 cars shared between 105'100 users. MobiSys handles more than 2.2 million reservation movements within one year.

Source (picture): "CarSharing in der Schweiz", Werner Hadorn

2014

One of our customers: Catch a Car, a free-floating Carsharing operation for public use relies on MobiSys in the first Swiss city (Basle) where they start to offer their services.

2014

Mobility International becomes Mobility Systems + Services.

The new brand name says it all: „systems“ stands for innovative software solutions for Carsharing and fleet management providers, „services“ represents our philosophy to aim at a fair and successful business relationship with our customers. Based on years of Carsharing experience, we deliver professional know-how and consultancy.

2015

One of our customers: A new continent, same requirements: a station-based Carsharing operation was setup in Asia Pacific, using MobiSys to handle the entire operation.

2015

Exchange of data between MobiSys and multi-modal mobility platforms: an application programming interface (API) is setup to increase our clients’ visibility on their local mobility providers’ market. By now, MobiSys handles 2.6 million reservation movements per year for Mobility Carsharing and raises their e-business quota to 94% with a system availability of 99,9%.

2016

MobiSys for Fleet.

This separate MobiSys Module is specifically designed for Fleet Managers. Also Catch a Car extends their services to a second city in Switzerland: Geneva.

Global mega-trends: Urbanisation + sustainability.

More people living in cities are looking for convenient,
sustainable and affordable ways of getting around.

Meet us

5th World Collaborative Mobility Congress

wocomoco, 18 - 20 October 2017, Berlin

The 5th World Collaborative Mobility Congress "wocomoco", the international platform for innovative mobility solutions promoting the sharing of vehicles, rides and infrastructure, will be held in October 2017 in Berlin.

Read more

Get in touch